Legal information and privacy policy

I – Introduction

1. Publisher

The www.2022.yquem.fr website (hereinafter referred to as the "Site") is published by SA du Château d’Yquem, a Public Limited Company with a share capital of 224,640 Euros, registered in the Commercial and Companies Registry of Bordeaux under number B384 809 281, whose registered office is in Château d’Yquem, 33210 Sauternes, France (hereinafter referred to as “Château d’Yquem”).

Tel.: + 33 5 57 98 07 07

Publishing Director: Château d’Yquem redaction team

2. Hosting

Akamai Technologies SARL
Address: 40-44 Rue Washington, 75008 Paris, France
Trade and Companies registration number: 429 429 269 R.C.S. Paris
Telephone: +33 1 56 69 62 00

3. Design

Design: Luke Robertson & Loran Stosskopf
Development: Goodthing Studio

4. Access to the Site

Connection to the www.2022.yquem.fr site entails acceptance of this Legal Notice.

Château d’Yquem reserves the right to modify and update this Legal Notice at any time, and it is specified that any modifications and updates of the Legal Notice shall apply as soon as they are posted online.

Château d’Yquem keeps this Site updated for the use of those persons legally allowed to consume or purchase alcoholic beverages in countries in which the consumption or purchase of alcoholic beverages is legal.

II – Intellectual Property

1. Ownership

Château d’Yquem is the owner of the domain name of the Site.

This Site and all software used in connection with the Site may contain confidential information or information protected by intellectual property legislation or other laws.

Therefore, unless otherwise stated, the intellectual property rights on the documents contained on the Site and each of the items created for the Site are the exclusive property of Château d’Yquem, and Château d'Yquem does not grant any license nor any other right on these items, with the exception of the right of consultation granted to Internet users.

In particular, the rights relating to trademarks and other intellectual property rights mentioned on the Site are the property of Château d’Yquem. The reproduction of any document published on the Site is permitted exclusively for personal and private use for non-commercial purposes. Any other type of reproduction and any use of copies for other purposes are explicitly prohibited.

Regarding software, it is forbidden to copy, modify, create a derivative work, reverse the design or assembly or in any other way attempt to find the source code (except as provided by law), sell, assign, sub-license or transfer in any way any right in the software. Similarly, it is also forbidden to modify the software or to use modified versions of the software and in particular (without this enumeration being in any way restrictive) to obtain unauthorized access to the service and to access the Site by means other than through the interface provided to you by Château d’Yquem for that purpose.

2. Penalties

The use of all or part of the Site, including by downloading, reproduction, transmission, representation or distribution for purposes other than for personal and private use for non-commercial purposes of the user is strictly prohibited. Violation of the rights of Château d'Yquem exposes its author to the penalties established by the French Intellectual Property Code with regard, in particular, to copyright infringement (article L. 335-1 et seq.), trademark law (article L. 716-1 et seq.) and the Civil Code with regard to civil liability (article 9, articles 1382 et seq).

III – Liability

1. Limitation of Liability

Château d’Yquem undertakes to ensure, to the extent possible, that information published on the Site is correct and up-to-date. Nevertheless, Château d’Yquem cannot guarantee the accuracy and completeness of information provided on the Site, including information from third parties.

Therefore, Château d’Yquem disclaims any responsibility:

  • for any possible interruption of the Site;
  • for any malfunction;
  • for any errors or omissions in information published on the Site;
  • for any damage resulting from the unauthorized intrusion of a third party having modified information supplied on the Site;
  • for any direct or indirect damage, regardless of the cause, nature, origin or consequences.

2. Hypertext links

The Site may include links to other websites or Internet pages. Château d’Yquem has no control over such external sites and items. Therefore, Château d’Yquem cannot be held responsible for any such external sites and items and disclaims any liability for the content, advertising, products, services and anything else available on such sites or via an external link. Furthermore, Château d’Yquem cannot be held liable for any actual or alleged damages or losses consequential on or in connection with the access, use or the fact of having relied on the content, goods or services available on such external sites or sources.

IV - Privacy & Cookies Policy

The www.2022.yquem.fr is published by Château d’Yquem, a public limited company with a capital of 224,640 euros registered with the Bordeaux Trade and Companies Register under number b384 809 281, whose registered office is located at Château d’Yquem, 33210 Sauternes, tel: + 33 5 57 98 07 07 (hereinafter «Château d’Yquem» or « we »).

We attach the utmost importance and care to the protection of the privacy and personal data of users of our website.

The purpose of this Privacy & Cookie Policy (hereinafter the “Policy“) is to inform you as customers and visitors to the Sites (hereinafter “You“) about the processing of personal data that We collect in the course of your use of the Sites and/or when you make a booking on the Sites (hereinafter the “Personal Data” or “Data“) and about your rights in relation to the protection of your personal data in accordance with the General Data Protection Regulation (EU 2016/679 of 27 April 2016 (“GDPR”) and the Law n°78-17 of 6 January 1978 as amended (“Loi informatique et libertés”) as well as all the texts derived from it.

1/ DATA CONTROLLER

As part of the management of the Websites and the management of your reservations, Château d’Yquem (whose contact details appear above) is the data controller.

Château d’Yquem has appointed a Data Protection Officer (DPO) who is your main contact for any question relating to the processing of your Personal data by Château d’Yquem.

He can be reached:

  • By email to the following email address: dpo@yquem.fr
  • By post, to the following address: Ms/Mr Data Protection Officer (DPO) of Château d’Yquem, Château d’Yquem, 33210 Sauternes.

2/ COLLECTION OF YOUR PERSONAL DATA

Where does the personal data we collect come from?

Your personal data is collected by us directly from you when you send us a message.

It is also collected automatically when you access or use the websites (cookies, technical data, browsing information, etc.).

What Data do we collect?

When you contact us, we collect and process all the data you provide, such as your title, name, first name, email address, the subject and content of your message.

Château d’Yquem also collects personal data through cookies placed during your browsing on the websites to analyze how you interact with certain content. To learn more about cookies and how to disable them, please refer to the dedicated section below.

3/ PURPOSES AND LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA

We collect personal data based on your consent to respond to your requests and inquiries.

We also collect personal data based on our legitimate interest in measuring and improving the performance of our website to track visitor rates. The information collected by these cookies does not allow us to identify website visitors, but it must still be considered Personal Data under the GDPR.

4/ DATA RECIPIENTS

Your Data is processed by Château d’Yquem for the purposes described above and is only accessible to Château d’Yquem staff who need to know it in the exercise of their duties.

However, your Personal data may be communicated to third parties when we use service providers and/or subcontractors for technical and logistical reasons (site hosting and maintenance providers, etc).

We may also be required to communicate your Personal data when the communication is required by law, a regulatory provision or a judicial decision or if this transmission is necessary to ensure the protection and defence of our rights.

5/ TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Your Data is processed in France, however, we may use certain service providers located abroad or who themselves use subcontractors who may be located outside the European Economic Area (EEA).

Any transfer of your Data outside the EEA will be made subject to appropriate safeguards which will comply with applicable data protection regulations such as Standard Contractual Clauses (SCC) or BCR for example.

6/ RETENTION PERIOD OF PERSONAL DATA

In general, your data is retained for the duration of our relationship and for three years after its end (which usually corresponds to the date of our last contact with you). When necessary, it may then be archived for the applicable legal retention periods before being deleted or anonymized once these periods have expired.

Please refer to the table below for details of these periods.

ObjectCategories of DataStorage before erasure
Customer Relationship ManagementHistory of exchanges.3 years
Measuring and improving site performanceData collected via analytics audience measurement cookies (counting of visits and traffic sources, etc.)13 months
Site SecurityTechnical data of your device (IP address, terminal type, browser type, etc.)6 months

7/ RIGHTS OF DATA SUBJECTS

In accordance with the regulations in force, you have the right to:

ACCESS: The right of access allows a person to know if data concerning him or her are being processed and then to obtain, if he or she wishes, the communication in an understandable format.

RECTIFICATION: The right of rectification allows you to correct inaccurate data concerning you or to complete data in relation to the purpose of the processing.

ERASURE: The right to erasure allows you to have your data erased where the grounds set out in Article 17 of the GDPR apply.

TO THE LIMITATION OF PROCESSING: This right allows you to obtain, if you contest the accuracy of the data used by the organization or object to your data being processed, the suspension of processing for a certain period of time.

PORTABILITY: this right allows you to recover the data you have provided to a platform, for personal use or to transmit them to a third party of your choice.

OPPOSITION: This right allows you to object at any time, for reasons relating to your particular situation, to the processing of your personal data.

NOT TO BE THE SUBJECT OF AN AUTOMATED INDIVIDUAL DECISION: This right allows you not to be subject to a decision based exclusively on automated processing, including profiling, producing legal effects concerning you or affecting you significantly.

WITHDRAWAL OF YOUR CONSENT: This right allows you to withdraw your consent to the processing of your data at any time.

A DIGITAL DEATH: This right, applicable in France, allows you to define post-mortem directives concerning the fate of your data.

In order to respond to your request, we may have to verify your identity and if necessary, proof of identity may be requested.

For any questions relating to your rights and the processing of your Data, you can contact us at dpo@yquem.fr or by mail at: Ms / Mr. Delegate. e to the data protection of Château d’Yquem, Château d’Yquem, 33210 Sauternes.

8/ SECURITY MEASURES

Château d’Yquem implements technical and organizational measures that comply with French and European legal and regulatory requirements, to ensure the security and confidentiality of Personal data.

Château d’Yquem ensures, under the terms of written commitments, that its service providers and subcontractors present guarantees and implement sufficient security measures to ensure the protection of the personal data whose processing is entrusted to them in accordance with the requirements of the legislation on the protection of Personal data.

However, Château d’Yquem does not control all the risks related to the operation of the Internet and draws your attention to the existence of risks inherent in the use of any website

Protection of minors

Our site is not intended for minors, we do not knowingly collect information about minors.

You must be at least 18 years old to provide us your data and/or make a reservation on the Websites. If we are notified that a minor under the age of 18 has submitted data to us, we will delete that Data.

9/ COOKIES

We use these cookies to help us understand your use of the Websites and thus improve how it works.

What is a cookie? A “cookie” is a text file that is stored on a dedicated space on your terminal (computer, tablet, smartphone, etc.) when you visit the site a cookie allows its issuer (We or the third-party provider we use – for example, Google Analytics) to identify and recognize the terminal on which it is stored, throughout the period of validity or storage of the cookie (13 months maximum), each time you log back in to the site.

Refuse and disable cookies: You can refuse third-party cookies the first time you use the Websites.

You can also disable them by going to the dedicated page of your browser.

You can also disable them by using our cookie management tool, accessible on the bottom of every page of the website and manage the categories of cookies you accept or not according to their purpose.

However, some cookies are essential for the operation of the Websites and cannot be disabled.

10/ RECLAMATION

In the event of a complaint about the way in which we collect and process your Data, you also have the right to refer the matter to the “Commission nationale de l’informatique et des libertés” (Cnil), 3 place de Fontenoy – tsa 80715 – 75334 Paris Cedex 07, tel: 01 53 73 22 22.

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